Privacy Policy

Privacy Policy

Effective Date: Jan 1, 2025

Richmond Physiotherapist (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (richmondphysiotherapist.ca) or use our services.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

When you contact us, book an appointment, or fill out a form on our website, we may collect:

• Your name
• Email address
• Phone number
• Health information (if provided in relation to our services)
• Payment details (if applicable)

b) Non-Personal Information

We may automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages you visit and how you interact with our site

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our physiotherapy services
• Schedule and confirm appointments
• Respond to your inquiries
• Improve our website and services
• Send you important updates and communications (with your consent)
• Process payments (if applicable)

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Third-party service providers (e.g., payment processors, booking platforms)
• Regulatory or legal authorities, if required by law
• Professional partners for referral purposes (with your consent)

4. How We Protect Your Information

We implement security measures to protect your personal information, including:

• Secure servers and encrypted data transmission
• Access controls and password protection
• Regular security reviews and updates

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications at any time
• Request a copy of the information we hold about you

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Richmond Physiotherapist
📍 4871 Shell Road, Suite 225B, Richmond, BC V6X 3Z6
📧 info@richmondphysiotherapist.ca
📞 6042277771